AI & CX Technology

From Underinvestment to AI Leadership: Citi's Ambitious Tech Transformation
Visa Bets Big on AI, Empowering Digital Assistants to Make Purchases Using MCP
Walmart Taps OpenAI to Bring AI Certification to Its U.S. Workforce
Taco Bell's AI Drive-Thru Trial Reveals Automation Challenges
New Report Finds Retailers Race into AI, But Pump the Brakes on Trust
CX Current is powered by:
Turning every conversation into a competitive advantage, and exceptional customer experiences are the foundation of every great business. That's why Cresta is on a mission to unlock the full potential of every customer conversation with human-centric agentic AI that delights customers with intelligent automation, empowers humans to work smarter and faster, and turns strategic insights into better business outcomes.
CX Current  | Powered by Cresta © 2025